The role

Our Heretaunga village in Upper Hutt is looking for an experienced and compassionate General Manager to lead our dedicated team.

This is a key leadership role where you’ll shape the experience of our residents, their families/whānau, and your team - creating a community where people feel safe, valued, and truly at home.

What you’ll be doing

As General Manager, you will lead a team committed to delivering exceptional, person-centred care and meaningful everyday experiences for our residents.

You’ll be responsible for the overall performance of the site, including clinical, operational, and financial outcomes. But first and foremost, you’ll ensure that care, dignity, and wellbeing are at the heart of everything we do.

In this role, you will:

• Lead and support a multidisciplinary team to deliver high-quality care and services

• Foster a positive, inclusive culture where staff feel valued and supported

• Ensure clinical care is delivered in line with best practice and Oceania’s model of care

• Build strong relationships with residents and their families/whānau

• Create a warm, welcoming environment where residents feel at home

• Work closely with your Clinical Manager and Regional Clinical Manager to maintain excellent clinical standards

• Oversee day-to-day operations to ensure the village runs smoothly and safely

• Take ownership of occupancy, financial performance, and sustainability of the site

• Continuously look for ways to improve the resident experience

What you’ll bring

You’re a people-first leader who genuinely cares about making a difference.

You’ll bring a balance of clinical understanding, leadership capability, and commercial awareness, along with the ability to build trust and inspire those around you.

Ideally, you will have:

• Experience in aged care or healthcare at a management level

• A clinical background (preferred) or strong understanding of clinical governance

• Proven leadership experience building and developing high-performing teams

• A strong focus on delivering quality care and exceptional resident experiences

• Financial acumen, with experience managing budgets and performance

• The ability to build meaningful relationships with residents, families, and stakeholders

• A calm, solutions-focused approach and the ability to make sound decisions

• A genuine passion for aged care and improving the lives of others

About Oceania

At Oceania, we’re reimagining retirement and aged care living in New Zealand.

We believe in creating homes and communities where people can continue to live the life they love -with connection, purpose, and dignity.

Our people are at the heart of what we do, and we’re committed to supporting them to grow, develop, and thrive.

What we offer

• Competitive remuneration package

• Ongoing professional development and career progression opportunities

• A safe and supportive working environment

• Access to a free, confidential support service

• Staff discounts with a range of suppliers

If you’re passionate about care, leadership, and creating communities where people truly belong, we’d love to hear from you. Apply now.

**Oceania does not accept any unsolicited resume referrals from recruitment agencies, or take responsibility for any fees related to unsolicited CVs**