At Oceania Healthcare, we’re redefining what retirement and aged care living can be. With over 35 villages across Aotearoa, we’re committed to delivering exceptional, resident-centred care. We’re now looking for a proactive and experienced Quality Business Partner to join our clinical team and help drive continuous quality improvement across our care centres.

About the Role

This is a key role in supporting operational excellence through robust quality systems, risk mitigation, and clinical capability building. You’ll partner with care centres and operational leaders to embed a strong culture of safety, compliance, and continuous improvement—ensuring our residents consistently receive high-quality care aligned with clinical best practice.

What You’ll Do

• Partner with operations to implement quality strategies and monitor clinical performance
• Support the integration of the Fundamentals of Care framework and lead local improvement initiatives
• Lead audits, analyse data, and identify opportunities to enhance care delivery
• Apply continuous improvement methodologies (e.g. Lean, Six Sigma) to streamline clinical processes
• Monitor compliance with regulatory standards and support facilities during audits and inspections
• Provide education, coaching, and mentorship to frontline teams to build quality capability
• Lead workshops and learning sessions to embed a culture of safety and accountability
• Present insights and recommendations to guide clinical and operational decision-making

What You’ll Bring

• 5+ years of experience in healthcare quality management or clinical governance
• Background in aged care or multi-site healthcare environments (preferred)
• Strong skills in audit, incident review, and risk management
• Ability to apply quality improvement frameworks and interpret complex data
• Bachelor's degree in Nursing, Public Health, or similar; postgrad qualification in Quality, Education, or Clinical Leadership preferred
• Excellent communication, stakeholder engagement, and coaching skills
• Strong knowledge of accreditation standards and safety frameworks
• Detail-oriented, adaptable, and passionate about person-centred, high-quality care

Why Join Oceania?

We build more than villages—we create connected communities where residents thrive and staff feel empowered. Our people-first culture is what sets us apart, and we’re proud to lead the way in reimagining aged care in New Zealand.

We offer:

• Competitive salary and benefits
• A safe, supportive working environment and free, confidential wellbeing support
• Opportunities for ongoing learning and career progression
• Staff discounts with a wide range of trusted suppliers

Join us in making a meaningful difference in the lives of older New Zealanders. If you’re ready to lead quality, drive improvement, and support exceptional care, apply now and become part of our journey.

**Oceania does not accept any unsolicited resume referrals from recruitment agencies, or take responsibility for any fees related to unsolicited CVs**