Café Supervisor
We usually respond within two weeks
Our Waterford Village in Hobsonville is looking for an experienced Café Supervisor to join our team on a fixed-term basis, working 37 hours per week from late September 2026 through to early April 2027.
This is a hands-on role where you’ll take the lead in creating a welcoming café experience for our residents, their families and visitors. You’ll oversee the day-to-day running of the café, support and guide the café team, and work closely with our Head Chef to ensure great food, coffee and service are delivered consistently.
You’ll be comfortable jumping into the kitchen when needed, helping with food preparation and basic cooking alongside the wider kitchen team.
What you’ll be doing:
Supervising and supporting the café team to deliver a warm and welcoming experience
Providing excellent service and building great relationships with our residents, families and visitors
Working closely with the Head Chef on menus, cabinet offerings and the presentation and quality of food
Getting hands-on with basic cooking and food preparation, including baking, sandwiches and short-order items when required
Making great coffee and supporting day-to-day food and beverage service
Managing stock levels, ordering and café inventory
Overseeing POS and EFTPOS transactions and maintaining accurate café records
Supporting catering, resident functions and special events
Maintaining high standards of food safety, hygiene and cleanliness
Training and supporting café team members to grow their skills
Helping manage costs while looking for opportunities to continuously improve the café experience
What you’ll bring:
At least 3 years’ experience in food service, ideally including experience in a senior or supervisory café role
Confidence with food preparation and basic cooking – you’re happy to roll up your sleeves and support in the kitchen when needed
Strong customer service skills and a warm, friendly approach
Experience leading, supporting and developing a team
Good knowledge of food safety, hygiene and café operations
Strong organisation skills and confidence managing stock and day-to-day café administration
Barista skills or experience would be an advantage
A relevant hospitality qualification or food handling certification would be beneficial
Great communication skills and the ability to build positive relationships with a wide range of people
A team-first attitude and willingness to help wherever needed
Why join Oceania?
At Oceania, we're proud to be one of New Zealand's leading providers of retirement living and aged care. Across more than 30 villages, we support over 4,000 residents by creating communities where people feel at home, connected, and well cared for.
Our purpose is simple: to make a difference in every task, every challenge, every day. It's a purpose that's brought to life through the way we work:
We're one team – We collaborate across teams and functions because together we're stronger than any individual effort.
We're finding better ways – We challenge ourselves to think differently, find creative solutions, and continuously improve.
We're committed to care – We put safety and care at the centre of everything we do, creating environments where everyone feels supported.
We're proud to deliver – We follow through on our commitments because every task matters, and our residents and families count on us to get it right.
When you join Oceania, you'll become part of a supportive team where you'll be encouraged to learn, grow, and make a meaningful contribution every day. In return, we offer competitive pay, ongoing learning and development opportunities, free and confidential wellbeing support, and the chance to build a rewarding career with an organisation that's making a real difference.
Apply now and become part of our journey.
**Oceania does not accept any unsolicited resume referrals from recruitment agencies, or take responsibility for any fees related to unsolicited CVs**
- Department
- Culinary & Food Services
- Role
- Cafe Supervisor
- Locations
- Auckland-West | Waterford
- Employment Type:
- Fixed-term
About Oceania
We are the proud owner and operator of over 30 aged care centres and retirement villages across New Zealand. As the third largest provider of aged care in New Zealand, we are passionate about supporting our local communities and providing the very best care to meet kiwi’s needs.