Clinical Quality Audit Lead Administrator

Our clinical expertise is world-class, and our clinical management team works nationwide to provide robust frameworks, policies, and support to ensure each of our care centres is able to provide quality care to our residents.

As our Clinical Quality Audit Lead Administrator, you will report to our Clinical Quality, Compliance and Audit Manager to provide business administration and support for the Clinical team. Other responsibilities will include:

  • Establishing strong internal networks and maintaining effective communication
  • Ownership of document control of all clinical and quality materials
  • Drafting and writing policies and leading clinical review groups
  • Ownership of the clinical complaint reporting system & monthly reporting
  • Supporting external audit documentation and schedules, working closely with our external auditing agency
  • Supporting Oceania medical services and reporting against the same.

About you

You will be a confident, articulate communicator with experience in the health sector. You will have exceptional people and writing skills and a high level of information literacy. To be successful in this role you will also bring:

  • Strong administration experience, preferably in the Aged Residential Care Sector
  • An understanding of the compliance requirements of the Aged-care sector, particularly Health & Disability Sector Standards, and management of complaints
  • A high level of attention to detail numerically, verbally, and in writing
  • The ability to process data accurately and efficiently
  • Self-motivation, initiative, and the ability to work independently
  • High level of computer skills - particularly, in all Microsoft office products
  • The right to work in New Zealand.

About Us

We are the proud owner and operator of 39 aged care centres across New Zealand. As the third largest provider of aged care in New Zealand, we are passionate about supporting our local communities and providing the very best care to meet kiwi's needs.

Our dedicated team are passionate about transforming the aged residential care experience and redefining what it means to live in Care in New Zealand - ensuring that it's a life stage to be enjoyed with purpose and connection in a way that is unique to the people we care for. No matter your role within the Oceania family, we all share the same dedication to provide expert and personalised care for the people that once cared for us.

Join us as we strive to do better every day. We want to move quickly and will be reviewing applications as they're received so don't delay, apply today. Last applications accepted Thursday 30th September.

Apply Now

Why work at Oceania Healthcare?

A little about us

We are the proud owner and operator of 46 aged care centres and retirement villages across New Zealand. As the third largest provider of aged care in New Zealand, we are passionate about supporting our local communities and providing the very best care to meet kiwi’s needs.

Our clinical expertise is world-class, led by Dr Frances Hughes, our GM Nursing and Clinical Strategy. Frances is a Registered Nurse and has led global organisations including The International Council of Nurses and worked for the World Health Organisation. She was made an Officer of The New Zealand Order of Merit in 2005 and a Companion of The New Zealand Order of Merit in 2020. Her vision for global excellence in aged care is inspiring, as is her passion to deliver it.

If you asked our staff, they would tell a story that’s not often shared. A tale of dedication, knowledge and putting in the mahi, to care for those who once cared for you and me.

What’s important to us

Every person in our team lives by the following values:

  • Kindness – show compassion and understanding
  • Passion – believe that we can make a difference
  • Respect – know that everyone matters
  • Excellence – delivering quality in everything we do

What’s different about us

We are a people business and we recognise that the passion of our staff is key to delivering outstanding care to our residents.

Our boutique offerings ensure that we can provide a very personalised experience for all our residents – both in village and care.

That makes us special and unique.

We provide industry leading learning and development programmes for all our staff and we have a strong focus on career progression for all.

We also have an employee share scheme which is available to all our staff after being employed with us for one year.

Want to walk in their shoes?

To celebrate International Nurses Day, we launched ‘In Their Shoes’ – a celebration of our dedicated and clinically skilled nurses who work at the forefront of New Zealand’s aged care sector.

‘In Their Shoes’ acknowledges not just the kindness and compassion that our nurses bring to every day, but more importantly, their knowledge, commitment and professionalism.

To mark the day, each of our frontline nurses were gifted a pair of bespoke Allbirds, with a specially crafted message in the insoles of what it’s like to walk a day in their shoes – a token of our respect for the work that they do.

But this doesn’t stop with our current nurses. Every nurse who becomes part of our team will be gifted a pair of bespoke Allbirds, with a specially crafted message in the insoles of what it’s like to walk a day in the shoes of an aged care nurse. We’re always looking for dedicated and skilled nurses across New Zealand.

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