We are seeking a motivated full time Administrator to join our team at our Amberwood Village in Massey.

Reporting directly to the Business and Care Manager, you will be responsible for first impressions and administrative functions ensuring the smooth running of the village. You will deliver an exceptional experience for all residents and guests.

You will be a team player, who has professional customer service, warm and welcoming and can bring style and calm to a busy and demanding role.

Key Requirements:

  • 3 years' experience in a customer facing or similar position
  • Experience with payroll and accounts payable, petty cash and suppliers
  • Engage with residents to provide administrative assistance
  • Ensure that all resident issues/complaints are escalated promptly and completely
  • Answer and direct general enquiries regarding sales, accounts and services
  • Eligibility to work in NZ
  • Excellent computer skills

Oceania Healthcare is a leading provider of aged care services, with over 40 sites located in metropolitan areas across New Zealand. We are dedicated to delivering exceptional and innovative care and hospitality services that delight our residents.

We Kiwis have a proud tradition of striving for better, which doesn't stop, no matter our age. That's why we're reimagining the retirement living and aged care experience. Because you've always strived for better, so do we. Discover more by watching the video below or by visiting our Careers website at

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Receptionist - Lady Allum

About the role

This is a full-time role based at our Lady Allum aged care and retirement village.

As our receptionist you will be providing administrative support and be the welcoming face of our village. Your responsibilities will include:

  • General administration
  • Accounts payable
  • Managing petty cash
  • Liaising with suppliers
  • Ensuring any resident complaints are escalated promptly and completely.

At Lady Allum, we're proud of the outstanding level of care provided to our residents, which has been recognised through both awards and our reputation in the local community. Lady Allum is a place where residents and their families can feel at home and rely on staff for a kind and thoughtful approach.

Discover more about Lady Allum

About you

Your professional customer service and problem-solving skills will be crucial as you will be dealing with all manner of people and queries from visitors, contractors, residents, and their families. You will also bring:

  • Reception and customer service experience with exceptional organisation and administrative skills
  • Great communication skills with the ability to build rapport and relationships with customers in a prompt, courteous, efficient, and professional manner
  • The ability to multitask effectively
  • Empathy in dealing with resident complaints
  • A commitment to ensure all residents are treated respectfully
  • Eligibility to work in NZ.

About Us

We're the proud owner and operator of 44 Villages across New Zealand, providing Village Living and Aged Care Living. Our dedicated team are passionate about transforming the retirement and aged care experience and redefining what it means to live in a Village in New Zealand - ensuring that it's a life stage to be enjoyed with purpose and connection in a way that is unique to the people we care for. No matter your role within the Oceania family, we all share the same dedication to provide expert and personalised care for the people that once cared for us.

Take the next step and apply today.

Discover more about working at Oceania